Jonathan Flynn writes with retail sector expert Martin Newman: Leadership for the age of customer empowerment

Writing with retail sector expert Martin Newman, Jonathan Flynn, Retail Consultant at Odgers Interim, discusses the changing dynamics of the retail sector and why retail CEOs must become the agents for change. Touching on ideas such as agility and authenticity, the report outlines the skills, behaviours and communication styles required of leaders to empower their organisations, overcome the current challenges facing the sector and propel the business forward as retail moves into a new future state of being

Read the full 'Leadership for the age of customer empowerment' report here