The seismic retail sector shift

The seismic retail sector shift

Jonathan Flynn, Retail Consultant at Odgers Interim talks to Suzanne Harlow, Retail Sector Advisor and Consultant, about how the Covid-19 pandemic is accelerating change in the retail sector, looking at the current changes taking place and the future of the UK high street.

Presenter: Jonathan Flynn, Retail Consultant, Odgers Interim

Comments

david ladd at 12/06/2020 07:58 said:

Thank you for posting this discussion.

I found it really interesting and agree with Suzanne's comments. The move to digital was so important pre-COVID and has now been hastened as consumers have got more used to on-line shopping. But, I also fully align with the urgent need to re-invent the high street to create a consumer experience that means going out to browse is an enjoyable 'family' social event again.

Investing in the look of shops, the customer experience, the motivational factors for shop workers (so they smile) as well as the H&S is paramount and necessary but made harder by the inevitable need to be repaying COVID loans, but, to survive it is very necessary.

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